Multi-vendor 2G/3G Automated Outage Reporting System

Operations / Monitoring / Management

Technology Stack:

  • Backend: JEE7, GlassFish 4.1, MDB, CDI, JPA 2.1, EJB 3.1
  • Database: Postgres 9.3, Sybase ASE, Sybase IQ, Oracle 11g
  • Frontend: Primefaces 5.1, JSF, Bootstrap 3
Description:

Web based application facilitating automatic BSS/ RAN network elements outage incidents reporting communications between NOC operations teams (FO, BSS Support, TX Support) with the FM teams to provide common communication platform for service impact incidents

Features:
  • Integrated with OSS systems (Ericsson OSS-RC/ZTE NetNumen)
  • Web interface for FM, access and retention teams to track on-site analysis results and site access status
  • Automated topology-based outage correlation utilizing dynamic transmission configuration data
  • Automated root cause analysis module based on BTS information
  • Executive dashboards to provide insight on overall network and FM performance
  • Operational assistance dashboards to track recurrently flapping cells/sites
Added Value:
  • Projected savings of more than 12,000 man hours per year (direct impact)
  • Increasing reporting accuracy, speed and quality
  • Enhancing network insight and assisting in network planning/fault management
  • Contributing to penalty avoidance/reduction